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Accounts Receivable
Accounts Receivable & Credit Control Officer
Full Time | 9:00am – 5:00pm Monday to Friday | $80,000 + Super
Join a well-established and growing coffee supplier
Our client is a well-known coffee supplier with an established customer base and a busy, supportive team. They are looking for an experienced Accounts Receivable / Credit Control professional to join their administration team.
This is a hands-on role suited to someone who enjoys taking ownership of their accounts, building strong customer relationships and making sure outstanding payments are followed up and resolved.
You will play an important role in keeping cash flow moving, maintaining accurate financial records and providing support to the Customer Service team when needed.
About the Role
You will be responsible for the end-to-end Accounts Receivable and credit control function, while also providing administration and customer service support across the business.
Key Responsibilities
Credit Management & Customer Onboarding
- Manage the end-to-end credit application process, including credit checks and approvals
- Set up and maintain new customer accounts accurately in NetSuite
- Manage customer Free on Loan (FOL) agreements, ensuring equipment and terms are correctly recorded and monitored
- Maintain accurate customer and account information
Accounts Receivable & Debt Collection
- Take ownership of outstanding accounts and proactively follow up overdue payments
- Build and maintain positive relationships with customers while managing payment terms
- Monitor aged debtors and work towards reducing outstanding balances
- Investigate and resolve billing and payment issues
- Work closely with Sales, Customer Service and Delivery teams to resolve customer queries and payment disputes
Reporting & Banking
- Prepare and analyse Accounts Receivable and banking reports through NetSuite
- Monitor individual debtor positions and overall AR performance
- Assist with bank reconciliations and ensure records are accurate and up to date
- Maintain strong data integrity and ensure processes comply with company policies and internal controls
Administration & Customer Service Support
- Answer incoming calls and take accurate messages
- Receive and process customer orders, both internal and external
- Direct enquiries to the appropriate departments
- Provide backup support to the Customer Service and Accounts teams during periods of leave or absence
About You
We are looking for someone with 3–5+ years' experience in Accounts Receivable, Credit Control or a combined AR/Admin role.
You will ideally have:
- Strong experience managing end-to-end Accounts Receivable
- Proven experience with credit applications, customer onboarding and credit assessment
- A strong background in debt collection and aged debtor management
- Experience with bank reconciliations and financial reporting
- Hands-on experience using NetSuite or a similar ERP system
- Experience with Ordermentum would be highly regarded
- Intermediate to advanced Microsoft Office skills, particularly Excel
- Excellent communication skills and confidence dealing with customers
- High attention to detail and accuracy
- Strong organisational and time management skills
- A proactive approach and the ability to follow up and get results
- A genuine team-player attitude and willingness to provide support across the business
What's on Offer?
- $80,000 + Super
- Full-time permanent position
- Monday to Friday, 9:00am – 5:00pm
- Join an established and supportive administration team
- Varied role combining Accounts Receivable, Credit Control and Administration
- Opportunity to take ownership of the AR function while working closely with a wider team
If you're an experienced Accounts Receivable professional who is confident with debt collection, customer relationships and systems, and you're looking for a role where you can really make a difference, we'd love to hear from you.
Apply now with your resume for immediate consideration.
Coburg
75000.00 to 90000.00 Per annum
Permanent
Flexi Personnel Australia