200204557

Finance Officer - Residential Aged Care

Our Client
Join an organisation where your financial expertise directly supports the wellbeing of residents, families and communities across the aged care sector. We're seeking an experienced Finance Officer to become a valued member of a collaborative and high-performing finance team, delivering essential financial services in a rewarding and purpose-driven environment.

Why You'll Love This Opportunity

• Hybrid working arrangement (3 days from home, 2 days in the office)
• Supportive and collaborative team culture
• Stable and growing sector with long-term career opportunities
• Meaningful work that positively impacts the lives of residents and families
• Exposure to complex aged care funding, billing and compliance processes
• Opportunity to contribute to process improvements and best-practice finance operations
• Work with experienced professionals who value innovation, accountability and teamwork

About the Role
As Finance Officer, you'll play a critical role in managing resident accounts, accommodation payments, government funding reconciliations and accounts receivable activities. Working closely with residents, families, Services Australia and internal stakeholders, you'll ensure accurate financial administration while delivering exceptional customer service.

This is an excellent opportunity for an aged care finance professional who enjoys both detailed financial work and building positive relationships with a diverse range of stakeholders.

Key Responsibilities

You will be responsible for:

• Managing resident admissions, discharges and billing adjustments.
• Processing and reconciling accommodation payments, RADs, DAPs and resident accounts.
• Monitoring outstanding resident fees, government subsidies and debtor balances.
• Investigating and resolving account discrepancies, billing issues and payment queries.
• Maintaining accurate resident financial records and supporting documentation.
• Completing monthly reconciliations, reporting activities and aged receivables analysis.
• Reconciling government funding payments and investigating variances.
• Liaising with residents, families, legal representatives, Services Australia and operational teams.
• Supporting audit requirements, compliance obligations and continuous improvement initiatives.

About You
To be successful in this role, you'll bring a combination of aged care financial knowledge, strong organisational skills and a genuine passion for providing excellent service.

Essential Requirements

• Previous experience within the Residential Aged Care sector.
• Working knowledge of RADs, DAPs, accommodation payments and resident billing processes.
• Understanding of aged care funding and compliance requirements.
• Strong administrative and organisational skills with the ability to manage competing priorities.
• High level of accuracy and attention to detail.
• Excellent communication and stakeholder management skills.
• Customer-focused approach with an exceptional telephone manner.

The Opportunity
This is more than a finance position. It's an opportunity to apply your technical expertise in a role where every interaction and every reconciled account contributes to delivering quality care and support for older Australians.

If you're an experienced aged care finance professional looking for a role that offers purpose, flexibility, professional growth and genuine impact, we'd love to hear from you.

Apply today and take the next step in your finance career.

Hawthorn

85000.00 to 90000.00 Per annum + + super + salary packaging

Contract

Dan Hobson