The Jobs Cabinet

                Reference:
            
HELIX00034

                Title:
            
Head of Field Service Operations (UK & Ireland)

                Description:
            
Head of Field Service Operations (UK & Ireland) - Lead a Nationwide Rollout ProgrammeÂ£80,000 - Â£120,000 + Up to 10% Bonus + 25 Days Holiday + PensionWarrington, UK - Hybrid Role with UK Travel FlexibilityAre you ready to take on a strategic leadership role with the opportunity to build and shape a national field operations function? This role offers a unique chance to drive operational excellence in a growing industry, with the flexibility of a hybrid working model.
Join a pioneering company at the forefront of reverse vending machine technology, dedicated to sustainability and innovation. With a global presence and ambitious goals, this is your opportunity to make a significant impact in a small but growing UK team.
As the Head of Field Service Operations, you will lead all field-based operations across the UK and Ireland, ensuring the successful delivery of a large-scale Reverse Vending Machine rollout. This role is critical to achieving our ambitious market goals, offering you the chance to set the tone and build the field operation from the ground up.
The RoleLead and develop a national field operations function, supporting Field Operations Managers and regional engineering teams.
Oversee the delivery of a large-scale installation programme, ensuring targets and timelines are met.
Ensure field service operations meet customer SLAs and operational performance standards consistently.
Drive workforce planning, recruitment, and development to support rollout and ongoing service demands.
Collaborate with cross-functional teams to optimise field performance and ensure compliance with standards and legislation.
The PersonProven experience leading large-scale, multi-region field service or installation operations.
Strong analytical and commercial awareness with a hands-on approach to leadership.
Excellent leadership, stakeholder management, and problem-solving skills.
Experience managing regional leadership teams and large field-based engineering workforces.
Ability to drive operational performance through KPI management and continuous improvement initiatives.

                Location:
            
Warrington

                Salary:
            

80000.00 
        to  120000.00 
        Per annum
         + 25 Days Holiday + Pension + Bonus
                

                Job Type:
            
Permanent

                Contact:
            
James Dawson

                Telephone:
            
000000000