The Jobs Cabinet

                Reference:
            
X3-1266353

                Title:
            
Knowledge Coordinator – HR Shared Services

                Description:
            
Knowledge Coordinator – HR Shared Services
Location: Dublin (Hybrid)
 Contract: End of April 2026 – January 2027
 Salary: €55,000 – €58,000 (DOE)
We are seeking a Knowledge Coordinator to support our People Services & Operations (Shared Services) team during a major HR transformation. This role will focus on creating, curating, and maintaining high‑quality knowledge content that enables global teams to successfully adopt process and technology changes.
Key Responsibilities:
Manage and enhance a centralised HR knowledge base within the employee portal
Create, update, and optimise knowledge articles, documentation, and communications
Identify knowledge gaps, redundancies, and improvement opportunities
Partner with HR and operational teams to audit and align content with new systems and processes
Support training and enablement activities related to knowledge and content changes
Translate complex HR processes into clear, user‑friendly documentation
Required Experience:
Bachelor’s degree in Communications, Business, or related field
Strong knowledge of HR processes and compliance
2–4 years’ experience in documentation/content writing
2–4 years’ experience in project or programme management
Experience working in large, global, multi‑geography organisations
Excellent communication skills and a user‑centric mindset
Desirable:
Experience with Salesforce (Service Cloud), Google Workspace, Slack
Exposure to HR transformation initiatives
Background in process documentation, training, or knowledge management
This is a hybrid contract role based in Dublin, ideal for a proactive, detail‑oriented professional who thrives in fast‑paced transformation environments.
Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.

                Location:
            
Dublin City Centre

                Salary:
            

25.00 
        to  28.00 
        Per hour
        
                

                Job Type:
            
Contract

                Contact:
            
Sabina Nugajevaite

                Telephone:
            